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OHAUS:
Ohaus is one of the oldest and
most well known scale brands. Jim Ohaus is an icon in the scale industry
(we’ve met him on 2 memorable occasions). Ohaus started with Mechanical
balances such as the famous Ohaus Triple Beam and began selling digital scales
in the early 1990’s. The LS-200 was their first consumer success and
was later replaced with the CS-200 (now renamed the Emerald or Ruby 300).
Ohaus was purchased by Mettler-Toledo a few years ago. Mettler laid
off many of the old Ohaus workers and shifted most Ohaus production to
China (Originally all Ohaus scales were produced in the USA). This lowered quality and made many Ohaus fans
(including us) unhappy
because Ohaus became just another “Chinese” brand rather then an American Icon.
Last year Mettler appointed a new President of Ohaus – ironically the new
President is from China and has taken steps to shift even more Ohaus production
to China. However quality is back on the rise now that manufacturing has
been moved to the Mettler China factory (earlier Chinese production was
outsourced). Ohaus scales are still great quality in our opinion and their
new "Pro Series" are really top-notch scales. Rumor has it that Ohaus will
cease all USA manufacturing and basically become Mettler’s “Chinese made” brand of scales. It’s sad to
see an old American brand become nothing but a nameplate. Ohaus is planning to
release a new Legal For Trade Diamond scale in late 2004 that we will review.
We recently reviewed the new Ohaus Emerald series pocket scale with rave
fanfare.
METTLER TOLEDO:
As mentioned above in the OHAUS
section, Mettler has been expanding their market share by purchasing other
companies. Mettler's key competitor is Sartorius. It seems that Mettler
and Sartorius have been trying to "one up" each other with new competing models
and going tit-for-tat in the way of purchasing additional scale companies.
For example, When Mettler purchased Ohaus, Sartorius responded by
purchasing Acculab. This type of competition is often good for
consumers because the two companies often become engaged in price wars and
capacity wars which leads to a greater value product for consumers.
Mettler is a well known and well established brand in the jewelry and lab
legal-for-trade sectors. The Mettler name is so well established that it's
virtually THE name for legal-for-trade gold scales. Many jewelers that we
have met at various shows use the term "Mettler Balance" to describe all jewelry
scales. Mettler now concentrates more on software development and
laboratory instruments then they do on regular weighing balances. Mettler
is truly the leader in "balance management" and US Laboratory instruments.
For more information on Mettler and the history of Mettler please go to the
History section of Mettler's website by clicking
HERE
TANITA:
Tanita is an old and reputable
Japanese based scale company. Tanita has a reputation for durability.
The Japanese Tanita scales are extremely durable – surviving extreme drops,
but they tend not to be "extremely" accurate because of the older capacitance
design. Tanita makes some scales in Japan and some in China.
As you can imagine the Japanese scales are GREAT quality but the Chinese scales
are not even close. The good thing about Tanita is that they
are still Japanese-owned. Therefore they honestly and truly care about
quality. They have done their best to keep quality at high levels.
That being said Tanita (just like everyone else) has been shifting more and more
of their production to China. Famous Japanese-made scales like the
Tanita 1140 have been replaced with the Chinese made KD-160. The
Chinese-Made Tanita scales are not as good quality or as accurate as the
Japanese made scales in our tests. The greatest thing about older
Japanese-made Tanita scales is DURABILITY.
Many Tanita compact scales use the older CAPACITANCE weighing system. This
is different then the more common modern precision load cell. The
greatest thing about the old Capacitance setup is that it's extremely durable -
significantly more durable then a load cell. The bad thing about
Capacitance is that it's known not to be as accurate as a load cell system.
However Tanita has truly brought Capacitance weighing as far as it can go and
their accuracy is better then almost any other capacitance scale (and also
better then some load cell scales). However they simply can't get
the high divisions from Capacitance, thus pocket Tanita scales are regulated to
120g x 0.1 whereas for a similar price other companies would sell you a scale
with 500g x 0.1. However the Tanita will likely be more durable then
that 500g scale (what we're saying is that it's basically a tradeoff of accuracy
and capacity vs durability).
In the Pocket scale market
Tanita has watched their market share drop from 75% in 1997 to 20% in 2002.
This sharp decline is the result of heavy competition from brands like My Weigh and Ohaus
who have both taken large chunks out of Tanita’s market share.
Tanita has
unsuccessfully tried to fight back with new lower cost Chinese "Tangent" scales and price drops.
Rumor had it that Tanita gave up on the pocket scale market and is going
to concentrate on their larger consumer based products instead.
However with the recent release of some new updated models it seems that Tanita
is trying to hold onto their market share.
TANGENT:
Tangent is a brand owned by
Tanita but used on Chinese imports (Shhh Tanita doesn't seem to want their name
associated with this brand and they probably don't like us posting that they
make it). Tanita has lost a large portion of the pocket scale market
to it's competitors. Therefore Tanita launched a new line of low cost
Tangent scales in 2005. There are 2 new models, both use a standard load
cell system (not the famous Tanita capacitance system) and are made in China.
The warranty on these scales is very short and the quality is good but not
significantly different then other Chinese scales. Our favorite Tanita
product is the old 1479V as stated in our articles.
MY
WEIGH:
My Weigh is an old and very
well known brand of scales. They are the #1 selling brand of
precision compact scale in
America. These guys are quite large with offices in the
USA, Canada, UK, Germany and now Fuzhou. Although
most My Weigh scales are "designed in Canada, engineered in Germany",
just like the other brands almost all My Weigh scales are
made in their factories in Asia. The way we understand it, My Weigh has 2
factories. One is in Shenzhen which produces their high-tech scales such as the
Touchscale. The other is in Fuzhou which produces their mass-production
scales. However they do it, it certainly works for them. They have flooded
the market with innovation. We’ve watched these guys launch hit product after
hit product – and we always wonder “what will they think of next”. Some
of their recent innovations are (from their website): The Worlds First
Hydro Hinge Scale, The first scale with LCD on the top of the display
(invented in 2000, now copied by Bonso), The first touch-screen scale, The
first precision talking bathroom scale, The first Animated scale, The worlds
smallest digital scale, The words lightest digital scale and more.
We only hope that they will
continue to innovate – we’re always excited to hear from them to see what
they’ve been up to. We think this company will continue
to grow and dominate the market for many years to come. The only bad
thing that we can say about them is that they have driven the scale market into
the ground with their low cost / high quality scales. Two years ago
the average pocket scale sold for $150.00. Now thanks to My Weigh the
average pocket scale sells for $65.00! That's more then a 50% decline in 2
years! We have reviewed more My Weigh Scales then any other single
brand because My Weigh has more digital compact scale models then any other
brand. My Weigh has the largest chunk of the digital compact scale
market with their affiliates (see Marsden below). My Weigh seems to send us a
new innovative scale every month and is a supporter of this magazine (thus we
write about them a lot :)
UPDATE: My Weigh has just
announced it is extending their warranty on all of their scales sold after
November 15, 2003 to a Lifetime warranty! (30 years in the EU due to legal
restrictions). We are just floored by this move. This is the longest
warranty out of any major scale brand. We guess that Ohaus and Tanita will
soon follow with similar extended warrantees, given the way these three
companies compete with each other. Now if we could just get Rice
Lake to extend their warranty on the Vibrating Wire Scale...
BONSO
(Gram Precision / Vector / Scaleworks / MyScale.com / Fuzion* / Tantric Smoke):
Bonso has been producing scales
in China for many years. They have learned from years of experience how to
build very high quality scales and electronics. Some of their higher end scales
rival the best in the industry. Even Ohaus used Bonso to produce some of their
scales at one time. Recently Bonso has begun selling their scales direct
to consumers through their various brands.
Think about it – since there
aren’t any Bonso Employees at the USA independent fulfillment center,
there is no way for them to personally QC the scales or your order.
Also by cutting out the store owner they have isolated themselves. Some store
owners refuse to carry their
products because they know that Bonso will compete directly against them.
Bonso is a publicly traded company. Their stock value has been as low as
$1.60 compared to it's original high of over $20.
In our opinion the main problem with Bonso
scales is NOT poor quality, it’s poor design. Many of their new
design scales don’t
have the ability to be recalibrated. This means if you buy a new series Vector or Gram
Precision scale such as the VX120 or FX100, and put a 100 gram weight on the scale, and the display shows
100.7, you’re stuck. You cannot recalibrate the scale and you’ll just have to
live with an inaccurate scale. In fact, Bonso’s Vector scales don’t even have
an OFF button! No, we are not kidding. You have to wait (and hope) for
the scale to auto-off after a few minutes. If the scale is being moved it won’t
auto-off and you’ll have to remove the batteries to turn the scale off. We
understand that scale companies have to take steps to reduce costs, however not
having an OFF BUTTON seems a bit silly. We prefer the older Bonso
scales such as the original "Pocket Pro" that they used to produce for Acculab
and it's later spinoff, the Pocket Tech. The Pocket Tech is a classic
scale with good quality design and components
Fuzion: Fuzion is
a bit of a strange story. This scale is not made by Bonso, but rather it
is purchased from a different factory and imported by / sold by Vector
Distribution as a lower cheaper model. Because Fuzion is not produced by
Bonso, the quality is likely not as good as a true Bonso product. It's a
smart business move by Bonso, this way they can sell cheap low cost, low
warranty scales without lowering the value of their current brands.
More updates;
DETECTO/CARDINAL
Detecto Scale Company was
started in 1900 in New York City by three immigrant brothers (The Jacobs
Brothers) in the butcher supply business. The company produced bakers' dough
scales, butchers' scales, clinical scales, counter scales and hanging scales.
In 1981 the company was acquired by
Cardinal
Scale Manufacturing Company based in Webb City, Missouri where it's
corporate offices and manufacturing facilities are still located today. Cardinal
was a well-known name in the heavy-duty truck scale and floor scale market, so
the acquisition was a good fit to give the company a complete line-up of scales
across a broad spectrum of markets.
Cardinal/Detecto is still at home in the small community of Webb City, Missouri,
a city nestled on the edge of the Ozark mountains, with a population of just
under 10,000. All around are wide, open prairies, hills and woods.
Cardinal/Detecto employees like it that way and are committed to keeping it that
way. Cardinal/Detecto's mission statement promises that they will adhere to
sound environmental practices. They do that and then some. Cardinal/Detecto's
goal is to always be a step ahead in observing sound environmental rules.
Today,
Cardinal
Scale Manufacturing Company is well known under the names Cardinal Scale and
Detecto Scale. Cardinal is primarily known for its large-capacity scales (5,000
lbs and over) and associated information handling systems. Heavy-duty truck
scales and such developments as the low-profile
"Ground Hugger" and
"Rail Hugger" scales are virtually synonymous with the Cardinal name.
Detecto is most noted for scales with capacities under 5,000 lbs, while Fuller
is known for industrial liquid filling applications.
JENNINGS / JSCALE:
Jennings (Jscale) is a 30 year
old brand of scales that has only recently joined the “Pocket Scale Wars”.
Jennings used to make industrial scales and analog weighing devices, but
now have launched a line of consumer-oriented products including the really cute
JS Series and the new round “MINI” scales. We don't have a lot to say
about Jennings other then their scales all seem to work great and be priced much
lower then anyone else. We guess “the proof is in the pudding”
or rather the performance in this case. Last year Jennings revamped the
brand. Jennings is now known as "JScale" and has been releasing new model
after new model. Some of these new scales are made in My Weigh's Fuzhou
factory (you can tell from the MW code on the PCB board). Our
experience is that Jennings/Jscale has less customer support then the major
brands (this may be where the cost cutting comes into place). We
wish them the best of luck on the marketplace battlefield.
RITE
WEIGHT (aka US BALANCE / AWESOME WHOLESALE / BK WHOLESALE)
This is an amazing story that
is almost unbelievable. Rite Weight is/was owned by
Barmes Wholesale. The Barmes family got into legal trouble in
2001/2002 and closed Barmes Wholesale. In fact, the US Government
alleges that the former owner of Barmes Wholesale is now a fugitive residing somewhere
in the Bahamas! (see
http://www.dea.gov/fugitives/phila/barmes.htm ) Some of the Barmes family members that are not
in jail or under indictment still
sell some Rite Weight scales on their various websites direct to consumers.
Rite Weight was never a scale manufacturer, rather it was just a “house brand”,
a name that was put on scales that Barmes imported from China. There have
been a lot of industry rumors about Barmes and Rite Weight. It seems these
guys were selling more then just Scales. We honestly don’t know what the truth
is. This newspaper clipping
or the DEA article may explain
what really happened but the final disposition is still unknown. From what
we read on the Marvin Barmes website, Mrs. Barmes was arrested while
trying to leave the country. In her possession were Rite Weight invoices and
cashiers checks. Since then, the Government seized $9,700,000.00 in "cash
and cash equivalents" from the Barmes. Barbara Barmes, Greg Barmes, and
Brian Barmes all pled guilty while Marvin Barmes remains a fugitive.
Barbara has been released from prison but the status of Greg and Brian Barmes is
unknown. Some of the stories that happen with
small trading companies are truly amazing!
NOTE:
The Barmes family has opened several new companies. The latest companies are "Awesome Wholesale", "BK
Wholesale" and "Preferred Scales". They have also been changing the Rite Weight brand to the name "US Balance".
The difference is they have give a 5 year warranty on the new US Balance brand
scales. Marvin
Barmes continues* to sell Rite Weight Scales from somewhere in the Bahamas via
the Internet on his website
www.dutchpipeltd.com (info posted below along with a strange flowchart we
found on his website) and via BK Wholesale. After losing many of his
assets and 'fleeing' the country, he continues to sell scales and "hide your money in the
ground" safes into the USA regardless. These guys must be tough as
nails, their story would make a great movie.
UPDATE: We were notified
by a very irate Mr Barmes (definitely not someone we want to make angry) that he has stopped selling scales via Dutch Pipe Ltd,
although when we checked scales are still posted there for sale and there are
links with banners to "Preferred Scales", a Barmes-family website in
Indiana that also sells scales. The text and flowchart below are claimed
to be copyrighted by Barmes, we only post them for informational/press purposes under AP guidelines and make no claim
to their ownership.


ESCALI:
We don’t consider Escali as a
scale company because they aren’t really a scale company. Escali/Auctionbroker
is basically a 2-person operation. It consists of Theo and Ken. Theo imports
the scales from China and Ken is the “Auctionbroker” who puts the scales all
over Ebay (They deceptively sell under three eBay trading names which they
pretend are not related: InternetAuctionStore, InternetAuctionNews,
Auctionbroker and possibly others. They also have multiple websites
that they also pretend are not related.. ) They don’t design scales, they don’t have a support staff,
they don't have a factory. They are just 2 guys in Minneapolis who work primarily
from their homes. Here’s how it basically works (from our
understanding):
Theo might go to a trade show or two in China where he’ll see a scale in a
trading company’s booth. Theo will order a few hundred of that scale and
have them shipped to his small storage place. Ken then puts the
scales on Ebay and VOILA, you have the Escali/Auctionbroker “brand” from
start to finish. They don’t order enough of the scales to have color
boxes for many of them, they sometimes don’t even have their Escali brand
name printed on the scale (when you buy in small quantities the manufacturer
will only give you a plain white or generic box). So when you buy an
“Escali” you’ll sometimes get a plain white or generic box with no name on the
scale itself. It can be disconcerting.
The main problem with this
setup is that there is no real quality control. Because it’s basically just 2
guys working from their homes, they aren’t able to QC the scales at the
factories. They don't build loadcells, they don't test sensors, they don’t
have any engineers and therefore aren’t
able to fully support many consumer needs. Lately to add insult to
injury, they have begun to offer a 5 year “warranty”. The funny thing is that
they haven’t even been in business for that long! By their own admission they
have only been selling scales for only 3 years! Besides, who
wants a warranty backed by 2 guys working from their homes in Minneapolis….
Really any 2 guys with a couple thousand dollars in their pocket and a dream can
open their own “JOHN Q” brand within a month (and have been which
you will notice if you shop on Ebay). This is
not a good value for consumers who expect reputable "Ohaus type" quality and are fooled into
thinking that Escali is a large company. We don’t like or
support 2-man-importer operations like this because they don’t provide long
term value or innovation for consumers. We don’t even know if they have
proper insurance or FCC compliance for their scales.
Note that Kent tries to hide his ownership of TOPLINEDIGITALSCALES.COM by using
'domains by proxy', but he forgot to hide the name Kent Reed from the source
code of the website pages..ie."<meta name="keywords" content="Kent Reed
Distributing Inc.">" as found when checking his source code.
**Note: Perhaps there are
more then 2 people at Escali / Auctionbroker - Ken says that his wife Lisa
works with him now that she has been laid off from her nursing job and maybe they have another assistant or two that we
don’t know about. They talk endlessly about how they
do volunteer work and activities with their children. However no matter
how nice they write
it doesn’t make them a real scale company.
**Lately Ken & Theo have
gotten very angry with us for printing the truth about them above.
They
even made their own fake Scale Magazine to try and falsely promote their items.
This caused us to do a bit of investigation.. We do our best to keep
all reviews as concise and independently written as possible. However we suggest that you visit your local scale retailer and TEST SOME SCALES FOR
YOURSELF. While we strongly believe you'll experience the same results and
experiences that we describe, it's possible that you could disagree with our
opinions. We also urge you to avoid anyone that acts so deceptively
as above. Real scale companies like Ohaus and Tanita don't sell direct on
Ebay....
SARTORIUS:
Sartorius is quite popular in
Europe as a brand of legal-for-trade and laboratory balances. They have
been producing scales in Germany for many years. They have
recently purchased Acculab group USA (see below) and have attempted to expand
their market share into the USA. However their key competitor,
Mettler has fought back and prevented Sartorius from making any major gains in
the North American market. Nowadays, Sartorius concentrates
more on their other divisions and products (not just scales). Traditionally a leading company in laboratory weighing and separation
technologies, Sartorius has considerably evolved and expanded since 1996.
With its seven Group brands, Sartorius has transformed itself into a group that
operates globally and has successfully positioned itself on growth and emerging
markets. Organized into the Biotechnology, Mechatronics and Environmental
Technology Divisions, Sartorius AG, which was founded in 1870, is represented in
three of the currently most important technologies of the future.
With that said it is
important to note that Sartorius has a very strong reputation and is known to
stand fully behind their products (at the same level as Mettler, Tanita,
My Weigh, CAS, etc..). We have a lot of respect for real scale
companies such as Sartorius who "pave the weigh" into the future.
We have a Sartorius analytical balance that we use to test calibration weights,
we have found it to be extremely accurate and reliable. Even though
our Sartorius scale was recently dropped from a 4ft table, it still performs
with near-perfect accuracy.
ACCULAB:
What ever happened to
Acculab? Acculab used to be a serious player in the market. They had
a 15% Market Share and were poised for serious growth. Then they
were bought out by the Sartorius Group. The Sartorius Group is a large
scale company (rivals Mettler). Somehow Sartorius managed to send Acculab
into a nose-dive. Acculab's best selling Pocket Pro 150 was replaced
with the cute but impossible to use CRD 150. This led sales to plummet.
The CRD was a tiny credit-card scale that was the smallest pocket scale to ever
be produced. However it was very difficult to use and easily susceptible to
damage. To make matters worse the scale was very inaccurate - especially
in the 4-corner test. This gave Acculab a bad reputation.
Acculab's next big problem was replacing the successful GS-200. The first
batch of the new GS-200 were made in a warped plastic housing (our first
purchases had to be returned because they wobbled). This led to
thousands of returns and recalls of this model. In our opinion, Acculab has never
quite recovered from these two mistakes. Sartorius has now "changed the
focus of Acculab" from consumer products to high-end lab balances.
This segment (which consists of $1000.00 - $5000.00 scales) is the most
profitable segment of the scale industry. We are sad to see Acculab
pull out of the consumer market. The Acculab SV Series is still our
personal recommendation for a precision bench scale, it has better resolution
then the Ohaus ES series and it costs less too!
NOTE: We have some Pocket Pro
150's that we keep in our office as archive pieces. Over the years we have
probably dropped these scales dozens of times, and used them for hundreds if not
thousands of weighings. They have never failed us! If you are
in the market for a pocket scale, see if you can find a good deal on a use
Pocket Pro 150B, often on
Ebay you'll find a good price on a quality used scale.
UPDATE: We
received contacts from Robert Lenzer, the vice president of Acculab.
He reminded us that in the past few years Acculab has invested a significant
amount of time and money into revitalizing the Acculab brand and products. We
have seen the new Vicon series and we do agree that it's a very nice scale,
perhaps even nicer then our trusted old Pocket Pro. The design is
definitely superb. We will do a full test on a Vicon that we received very
soon.
ASHIBA:
Ashiba is another "house
brand" of scales. It is not a scale company. Ashiba is the "House
Brand" of a small distributor called Metric People owned by a nice guy
named John Racer. In our experience, Ashiba scales have a
terrible reputation for low durability, low accuracy and painfully outdated
designs. The origin of the Ashiba brand is actually a cute
story. Ashiba was the name of the owner of Metric People's dog.
Isn't it ironic that these "dog selling" scales are named after a dog :)
John has made a recent attempt to revitalize the Ashiba brand by importing some new
models from China, but the market response has not yet been strong.
TOYO:
Toyo Scales is another tiny
"house brand". It is not a scale company. Toyo is the "house brand"
of a small distributor called A&A Scales of Los Angeles California.
A&A is a Tanita reseller and it seems the TOYO name is designed to sound or make
the consumer think of TANITA. Don't be fooled - Toyo scales are much
lower quality than Tanita and are not backed by a real scale company like
Tanita. There are now 2 Toyo Scales. Both are just standard
designs made by "Charder Electronic Scale Company China" and are of little significance.
One of them resembles another certain popular scale but costs more and has a
shorter warranty. The other looks quite strange and has the smallest tray
(only 1" long) that we have ever seen on a pocket scale - truly a strange and
unusable design (but that's just our humble expert opinion..).
Rice
Lake Weighing Systems (RLWS)
Rice Lake Weighing Systems
has been a leader in the industrial scale and process-control weighing industry
for 50 years. They design, manufacture, and distribute equipment through the
world’s largest network of independent scale distributors, and offer the largest
selection of load cells, weigh modules, and advanced instrumentation---over
20,000 products---to meet virtually every industrial weighing requirement.
These guys are the "Rolls Royce" of industrial weighing - if quality is all
important (and you're willing to pay for it), these guys can build you the
best industrial scale in the world! RLWS recently won the ISWM award
for best new display interface.
We were honored to recently
tour the RLWS facility in Wisconsin. This warehouse was truly impressive
and we were glad to see such a professional scale facility. RLWS is one of the
exclusive importers of Tuning Fork balances. We will write a full article
on our trip to RLWS in a future store.
CAS
CAS is a leader in commercial
scales for specialized applications. They design networks of scales and
are a top choice for many of the large laboratories. CAS has offices
in India, Bangladesh and New Jersey. Recently they were able to achieve a
network of 32 scales all weighing at once plugged into a single terminal!
Again, CAS is a well known and established brand. They are a
mainstay of the scale industry and are certainly a very wise choice for anyone
in the scale market.
DIGI
DIGI products have earned a
reputation for delivering quality and innovation to industrial, retail and
hospitality businesses through the United States. This unique line of equipment
is designed to provide solutions for a wide range of applications, from straight
weighing, checkweighing or filling, to high-powered counting systems, to
software that can link workstations for inventory control and shop floor data
verification. Driven by the real-world needs of our customers, the DIGI line is
continually enhanced and expanded to include solutions like the new Casino Coin
Management System that integrates coin processing with advanced security.
DIGI is a very well
established brand and they have a reputation for strong quality -and even
stronger customer service. We hear stories of DIGI sending techs on long
journeys to troubleshoot a dealer installation. It's nice to know that
strong REAL scale companies like DIGI still exist :)
DIGIWEIGH:
This is a new entry to
the marketplace NOT TO BE CONFUSED WITH THE WELL KNOWN DIGI SCALE COMPANY.
The name of Digiweigh scales will probably change due to trademark infringement
of the DIGI trademark (for weighing devices).
Actually if you go to the DIGI website
you'll see "DIGI WEIGHING" which is probably where this new little company
got the name from. Digiweigh is really a trading company called Chinapro
(run by two people, Edward and Lillian Pan). They were based in China but
recently moved
to the USA to open Digiweigh. They now operate their trading company from
a small unit in the Los Angeles area. Chinapro does not own any factories, they are a typical
small Chinese style trading
company where they purchase scales from various factories and try to profit from
the markup (difference between what they have to pay the factory and what they
can sell the products for). There has been a glut of low quality / low
cost scales coming out of China and Chinapro hopes to take advantage of this by
selling these low cost / low quality scales directly into the US market.
Note that Digiweigh does NOT
manufacture any scales nor do they design or even repair scales. They
are not a scale company, there are just a small trading company. It's
funny to see them offer a 5 year warranty (or even a LIFETIME warranty)
when they have only been open in the US for a few months. We are not sure
if they actually honor their warranty or if they will be in business for very
long. As you may know, as a scale
enthusiast, we truly dislike these small "fly by night" trading companies
as they devalue the entire scale industry with poor service and lower
quality products.
UPDATE: Again
the truth is often stranger - and wilder then fiction: We received an
email from Edward Pan's former employer (XJ Group) saying that Edward's USA
Immigration Visa is now cancelled because of a dispute (they claimed Edward had
opened his company on the side without their knowledge and they were quite angry
about it). They asked us to post this information to notify everyone that
Edward is not working for XJ group any longer. (I guess he's an illegal alien
now? - Again - the truth is stranger and wilder then fiction!)
ON
BALANCE:
On Balance is the "House
Brand" of Marsden Miniscale of the UK. Marsden is somehow related to My
Weigh Scales and has several My Weigh co-branded scales produced with the On
Balance name on them. This is an industry-wide trend and is part of a
global trend towards large multinational conglomerates. Marsden is also quite
large in the commercial and industrial scale market. Overall, Marsden has
the largest market share of any distributor in the UK. Because of the high quality of their partners,
On Balance scales are known to be very good quality with the top notch backing
of Marsden (a 50 year old company with over 100 employees). Marsden
also has their own private European factory where they build larger scales such
as Truck Scales and Livestock Scales.
DIPSE:
Dipse scales is the small
"House Brand" of Andreas Illing. DIPSE stands for "Digital Pocket Scales Europe"
and is also known as SSR.
Andreas runs a small wholesale and EBay selling company from his house in
Oldenburg Germany. This is a very small outfit with just two
employees working from various bedrooms in the house. DIPSE is not a scale
company nor a real brand, they just import a few models that they find in
China and put "DIPSE" on the faceplate. We've found Andreas to
be very much a copycat marketer. He takes other company's brand names and
puts them on his scales to promote his sales. For example, he copies the "Palmscale"
trademark by writing that his scales are "Palm Series" and "Palm Design" in an
attempt to mislead consumers. We also have seem him do the same thing with several other
company's brands including copying the Sony PS2 (Playstation 2) name & logo
(he uses them on his "PS2" model scale). To make
matters worse, DIPSE deceives the public about the origin of their scales.
They claim that many of their scales are made in Taiwan when they are actually made in China
(ie, the SB200 is made in Guangzhou China and the PS250 and PS500 are made in Beijing China but DIPSE put "Made in Taiwan"
on their website & auctions to try and push them as higher quality).
DIPSE's latest maneuver has
been to operate under a second name. Dipse had been experiencing
tremendous competition from the well known German scale company Waagen Schmitt
(WS). So, in typical DIPSE fashion, they copied the name and now sell
scales under the name "Waagen Schorsch" (printing only "WS" on the scale).
This is seemingly another attempt to mislead the public. These types of deceptive antics have caused DIPSE to have a terrible reputation and to get into legal trouble. We
have logged many consumer complaints about DIPSE. We suggest that you
avoid their products (you never know what you're actually buying). There are
many more reputable companies in Germany such as KERN, Waagen Schmitt (be sure
it's the real Waagen Schmitt),
Salinger&Mack or Digiscales.de that can provide you with the expert reliable
service that you may need.
UPDATE: We
recently received an email from Andreas Illing. In a "damage control"
maneuver, he updated his website to remove some - but not all - of the false
"made in Taiwan" notices. He
also said that in regards to his legal problems "we received an official sue, we never stand trial to the
court". However according to recent court documents, Andreas Illing
was successfully sued for a case of multiple trademark infringement in Germany.
We're told another case is pending against him for violation of the PROSCALE
name.
PESOLA:
Pesola is a Swiss
manufacturer of high quality pen-scales (hanging pen shaped scales).
Pesola is a 30 year old company that has a strong reputation and is know for
attention to detail. Pesola honestly makes the best quality
pen-scales in the world. There are many copies of the Pesola product
(Such as JIM, Accura, SLIM, LAB Penscales, Pesnet, etc..). Some of
these copies are actually quite accurate and durable however none of them are as
good as the original Pesola product. The only caveat of Pesola
is the relatively high price of their products (Pesola may cost 5X more then a
comparable competing pen-scale). However, you definitely do get what
you pay for. Like a Swiss watch, Pesola products last a long time.
We have heard stories of people having Pesola spring scales for 20 years - and
they still work perfect! If you're in the market for a penscale, you can't
do any better then Pesola. The other brands don't even come close.
A&D
Weighing
A&D has a strong reputation
for commercial and scientific products. They are not consumer oriented but
rather cater to industry. Since the founding of A&D, their basic
philosophy has been to bring the products that will meet their customers needs
Throughout their history, they have pioneered significant technical
breakthroughs in design and manufacturing. In 1985 they incorporated digital
calibration and multi-point linearity adjustment in an analytical balance: a
"first" in the balance industry. By exploiting chip technology, they were the
first to bring surface-mount technology and miniaturized PC boards to the
weighing industry. They brought extremely competitive platform and bench
scales to the market by deploying aluminum load cells. Using innovative designs
and progressive manufacturing techniques, A&D brought cost effective, RFI-immune
digital weight indicators to the market place.
NOTE: We have seen fake
A&D scales offered for sale from India. These scales bear the name AND in
a logo that is similar to the A&D logo. Be careful when shopping for a
scale online (only use reputable merchants) as you could end up with a fake.
Measurement Systems International (MSI)
Originally
founded in 1977, MSI was an early pioneer in the use of many weighing
technologies technologies, including combining stain gauge and microprocessor
technologies into self-contained portable weighing equipment. MSI
continues to lead the industry with new innovative products. Their latest
wireless control system, CellScale, offers new solutions for industry with a new
more-efficient means to monitor, control and network multiple sensor inputs and
outputs. This is perfect for applications that have multiple weighing stations
or devices that need monitoring- you can monitor them all from one central
location with low risk of RF interference or overload. MSI is known to have a
strong commitment to innovation, customer service and meticulous care in design
and production. We look forward to seeing the CellScale system
in use at the upcoming ISWM show.
Weigh-Tronix (Avery)
Avery Weigh-Tronix is a very, very old and incredibly established scale company, and true
manufacturer of commercial and industrial weighing devices.
About 30 years ago, the same year as the first Jennings manual scale,
Weigh-Tronix produced the FIRST all-electronic bench scale. This company
today is still a leading technology developer and manufacturer of weighing
products and systems for customers with rapidly changing needs. Avery Weigh-Tronix
entered the marketplace in time to help guide the weighing industry from
mechanical to electronic technology. The introduction of the Weigh Bar®
weight sensor and the early use of the microprocessor as a key component of
weighing instrumentation marked the company as a leader in the development of
technological solutions for customer requirements. Weigh-Tronix used
to be related to the Salter company below, but is still
related to Salter-Brecknell, NCI, DILLON, Avery-Berkel, and Quantrol. These people
were pioneers of the industry and are a household brand name.
"Our company continues
to supply the world with frequent innovations and outstanding service. With over
3,000 employees around the world, we're still based out in the cornfield near
Fairmont, MN. Some of the reasons you can depend on us to be here for the long
haul: innovative products, customer commitment, continuous process improvement
and people"
Salter
Salter is a strong and well known
brand of household kitchen & bathroom scales. Salter
can trace parts of the company back to 1760. No, that's not a typo - 1760! Salter is known for good
quality and contemporary designs. The only bad thing about Salter is
that in our opinion they concentrate more on design then they do accuracy. This is because for
most kitchens, the "look" of the scale is much more important then the
accuracy (eg, mailing scales or jewelry scales require greater accuracy then a
consumer kitchen scale). Salter scales are therefore not recalibratable and
therefore not extremely accurate but they do look really cool! We LOVE
some of their designs so do most consumers and household magazines. For many years Salter has been the UK'S No.1
BRAND for domestic (basic consumer bathroom and kitchen) weig hing scales,
(currently around 40% market share), Salter Housewares Ltd has now become the
leading brand in many other countries including Australia, New Zealand, Hong
Kong, Malaysia, Singapore, United Arab Emirates, Kenya, Chile and Portugal.
We commend Salter on their designs and their often long warrantees.
Salter used to manufacture their own scales until about 6 years ago when they
switched to outsourcing all production. The older in-house-produced
Salter scales were higher quality then the new ones but they did cost more (on
average) then the newer outsourced scales. If accuracy is not very
important and you're looking for a "cool looking kitchen scale",
Salter is definitely a brand to consider! Note that Salter
feels their accuracy is superior to their competitors, if you are
comparing a Salter to a generic, no name, or even some other brand
name scales this is certainly true. Our standard is that of true accuracy
testing with calibration weights. This may not be relevant to your
kitchen. Also we agree that some of Salter's amazing designs like the one
shown would make it much more difficult to achieve high precision,
therefore it could be considered a slight tradeoff of design vs accuracy.
UPDATE FROM SALTER (Email from the National
Sales Manager 9/3/04):
I found your website very interesting and
informative. I am the national sales manager for Salter Housewares USA, and
wanted to point out an inaccuracy in your company profiles. It is actually
Salter that can trace it's history back to 1760 and not Weigh-Tronix. Although
Salter was at one time a division of Weigh-Tronix we are no longer not
associated with them. Since then we have had a MBO and then we were acquired by
HomeMedics this past spring.
Please see below for a brief history Salter:
"SALTER HOUSEWARES itself began life in the late 1700S in the village of Bilston,
England.
At this time Richard Salter, a spring maker, began making 'pocket steelyards', a
scale similar to the fisherman's scale of today. By 1825 his nephew George had
taken over the company, which became known as GEORGE SALTER & CO. and later
established a large, well equipped manufacturing site in the town of West
Bromwich. From here the company produced a wide variety of scales including the
UK'S FIRST BATHROOM SCALE. The business thrived throughout the 1900s and BY 1950
EMPLOYED OVER 2000 PEOPLE, still in the same area and owned by the same family.
Then, in 1972 the company was purchased by Staveley Industries Plc and was split
into separate subsidiaries, housewares, industrial etc. In the late 1980s, and
early 90s Staveley acquired more businesses world-wide to form a new 'weighing
group'
including the Weigh-Tronix company of America, and in 1998 after a management
buy out, this became the Weigh-Tronix Corporation, with Salter Housewares a part
of that. The focus of the new corporation however was increasingly towards
industrial or commercial weighing, so on February 7th 2002, the management team
at Salter Housewares Ltd, backed by Barclays Private Equity, bought the company
out from the group, to concentrate on it's consumer businesses. So rapid was the
growth over the next two years that the company became an attractive acquisition
target, and consequently on 31st March 2004 was sold to the US-based HoMedics
company, leaders in the "personal wellness" product category. Located in the UK,
USA, & Canada, with distribution to over 100 countries world-wide, and now part
of the highly successful HoMedics group the company is now set for continued
global growth and product extension towards its "Living with Salter" concept."
Adam Equipment
Adam Equipment is a global supplier with more than thirty years
experience in the production and sale of electronic weighing equipment.
Products are supplied and serviced from their company locations in the
UK, USA and South Africa and distributed through a worldwide dealer
network. Adam Equipment has a good reputation but is a smaller brand
then many of their competitors. Their scales are produced at their own
factory and also outsourced to Chinese factories with some models being
private labels of stock models.
Adam Equipment's products are predominantly designed for the
laboratory, educational, medical and industrial markets. The
product range can be summarized as follows:
- Analytical and precision laboratory balances
- Basic range of top loading balances for schools and
educational establishments
- Counting scales for general industrial and warehousing
applications
- Digital weighing/check-weighing scales
- High performance platform scales with extensive software
facilities including parts counting, percentage weighing
etc.
- Digital electronic scales for medical use
Adam Equipment and their distributors offer a full range of
technical services such as on site and workshop repair,
preventive maintenance and calibration facilities.Adam Equipment
operates an approved quality management system and is certified
to ISO 9002.
KERN
Kern is a 140 Year Old German company that is one of
the more popular brands in central Europe for precision balances. Kern
works with various manufacturers including Tanita and Sartorius to have
private-label scales made (ie a Tanita scale with the KERN name on it).
Kern also imports some basic models from Asia. Kern is a very well
established brand with a strong reputation. The following are
experts from Kern's pamphlets:
The foundation stone for today's medium-sized company was laid by Gottlieb
KERN in 1844 when he founded a precision workshop. The name of our historic
family-owned company that this year celebrates its 160 year anniversary, stands
for continuity and continuous growth. Years of experience and a comprehensive
product range are of extreme benefit to customized special wishes. The
traditional close relationship to local trade is our fast and exhaustive line to
the user. Consultation, sales and service from one source is efficient and
reasonably priced. We have had a relationship with many of our dealers for
decades. Our most longstanding customer has been selling
KERN BALANCES successfully for more than 140
years. The customer-friendly and efficient cooperation with the specialized
trade guarantees competent and fast consultation for our customers. The delivery
range includes the complete spectrum of weighing techniques. In the main
industrial balances,
precision balances,
test weights and
DKD calibrations. It shouldn't be possible to find anybody with more
experience. Particularly in the medium and reasonably priced area. And this
gives us strength when it comes to sturdy and uncomplicated balances.
We are fond of Kern and can only give them the
highest regard. Our only complaint is that their prices are steep.
SHINKO DENSHI
Shinko is a Japanese company
that is the pioneer of the Tuning Fork and Vibrating Wire weighing systems.
The tuning fork system developed by Shinko Denshi is now well known as an ideal
sensor for weight measurement technology. They are the world's only
manufacturer of precision balances that use tuning fork sensors, which are now
widely used in various fields, especially jewelry and Industry. The tuning fork
sensor has also been adapted for use in the active support mechanism of the
Subaru telescope, the world's largest, most accurate optical telescope. We
will be doing a series of articles on the Tuning Fork Sensor in an upcoming
issue.
| What are the advantages of the
tuning fork sensor? |
The three major force measuring
systems currently used in various measuring instruments are: load cell,
electromagnetic system and tuning fork sensor. The reason why a tuning fork
sensor is preferred is its excellent performance, including reliability and
stability, as explained below in comparison with the other two systems.
Load cell scale
This measures distortion of metal and a strain gauge affixed
to the metal according to the loaded weight, and then displays the weight. This
type of scale needs an A/D converter due to its analog output. The structure is
simple and inexpensive. However, the accuracy is lower than the other two types,
and especially in terms of high resolution, the tuning fork sensor demonstrates
its superiority to the load cell, as detailed later.
Electromagnetic balance
This keeps the balance against loaded weight by the
electromagnetic force from a magnet and a coil, measuring the electromagnetic
flow to the coil. This type of balance also needs an A/D converter as well as a
load cell. It is highly suited for high-resolution balances, although it needs
much care with regard to temperature and magnetic force changes.
Tuning fork balance
A tuning fork vibrator is monolithically formed in the shape
of a pair of common tuning-forks joined at each of the tines. When the vibrator
made of metal is strained or loaded, the frequency increases/decreases according
to the loaded weight, which is counted and output digitally. As a tuning fork is
standardized for a use in a musical instrument or a clock, the frequency is
extremely stable and accurate. The stability of a tuning fork sensor is
unrivaled and an A/D converter is unnecessary. Incidentally, the stress
distortion of the tuning fork sensor is 1/10 of the load cell and the output
sensitivity is 50 times better than that of a load cell.
The major disadvantage of the
tuning fork is that it's cost is significantly higher then the standard Load
Cell technologies.
NOTICE: These
statements above are a compilation of knowledge, experience and rumors in the
scale industry. If there are any miss-statements we apologize in advance.
If you feel we have made any mistakes please email us at
corrections@digitalscales.com
and we will immediately update or correct the error. We strive for
100% accuracy in our text but it is likely that we will make some errors :) |